Privacy Policy

Last updated: [Date]

At Mysilkbook, we are committed to protecting your personal information and ensuring that your data is processed in accordance with applicable laws, including the GDPR. This privacy policy explains how we collect, use, store, and protect your information when you visit our website and use our service to design and order personalized photo products.

By using our website, you agree to the terms outlined in this policy.

1. What Data Do We Collect?

We collect the following personal information:

• Personal Information: Name, address, email address, phone number
• Payment Information: Card details or other payment information processed by third-party payment providers
• Technical Information: IP address, browser data, device information, and location
• User Content: Images, designs, and other user-uploaded content used to create photo products

2. How Do We Use Your Data?

We use your information for the following purposes:

• Order Processing: To produce and ship your personalized photo products
• Customer Experience: To personalize your experience on our website and display relevant products
• Marketing and Communication: We may use your information to send you offers, newsletters, or updates about our products and services. You can opt out of these communications at any time.
• Customer Support: To respond to your inquiries and assist with any issues

3. How Do We Protect Your Data?

We implement appropriate technical and organizational measures to protect your personal information from loss, misuse, and unauthorized access. This includes using encryption technology for payment processing and secure storage of your data.

4. Sharing Your Data with Third Parties

We only share your data with third parties when necessary to provide our services:

• Payment Providers: To securely process your payments
• Shipping Companies: To deliver your photo products
• Other Service Providers: We may share your data with vendors who help us manage our website, marketing, customer support, etc. All third parties are required to protect your data.

If your data is transferred outside the EU/EEA, we ensure that appropriate safeguards are in place in accordance with applicable laws.

5. Your Rights

Under the GDPR, you have the right to:

• Request access to the data we hold about you
• Request corrections to any inaccurate information
• Request deletion of your data, unless we have legal obligations to retain it
• Object to processing of your data in certain cases, such as when you no longer wish to receive marketing material

To exercise your rights, you can contact us at [contact information].

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose of processing, including to meet our legal obligations and resolve any disputes. Once we no longer need your data, it will be deleted or anonymized.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page, and we will update the "last updated" date at the top of the page. If the changes are significant, we will notify you via email or in another appropriate manner.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, you can contact us in the following ways:

• Email: [Insert email address]
• Phone: [Insert phone number]
• Postal Address: [Insert postal address]